TV Home Forum

Sky subs to go up . . . again!

Pure, unadulterated GREED! (July 2004)

This site closed in March 2021 and is now a read-only archive
BB
BBC LDN
Asa posted:
jay posted:
Anyway, Sky has only put my sub up by a £1 a month, that's 25p a week extra. Big deal, get over it.

If it was standalone then yeah, we could "get over it" but it surely must get to a point where almost constant 6-month price hikes, even by 25p a week, takes the biscuit and you have to say enough is enough. Must admit, if a couple more channels were available freely (UK Gold/G2/ITV2) then I'd be quite happy to dump the subscription. And Freeview reception is poor before anyone suggests it!! (Actually, can you take back a Freeview box if the reception is poor? The reception may now be stronger than the days we last tried during onDigital)


When I lived in Manchester for a short while, I purchased a Freeview box from Dixons, and asked before paying whether I could return the box if reception was poor. They said I could. Inevitably, I returned a few days later, explaining that reception was utterly abysmal, and requested a refund. They weren't best pleased about it, although they did eventually give in.

Purely anecdotal evidence, I grant you, but at least it shows that it's not unprecedented. However, I would recommend having something in writing - perhaps a in-store leaflet or guarantee of some kind - that you can show to staff later should you need to return the box due to poor reception.
NH
Nick Harvey Founding member
BBC LDN posted:
When I lived in Manchester for a short while, I purchased a Freeview box from Dixons, and asked before paying whether I could return the box if reception was poor. They said I could.

The Sale of Goods Act is INCREDIBLY clear on this.

You can have your money back if the goods are not suitable for the purpose for which they were purchased.

If, like Mr LDN, you CLEARLY state the purpose of the goods when you purchase them, then the vendor is legally obliged to refund you if you return them with some proof of their unsuitability.

It's ever so simple and Mr LDN did EXACTLY the right thing in the circumstances.

The problem with The Sale of Goods Act comes when you DON'T make the purpose you intend to use the goods for clear at the time of purchase.
MI
Mich Founding member
Nick Harvey posted:
BBC LDN posted:
When I lived in Manchester for a short while, I purchased a Freeview box from Dixons, and asked before paying whether I could return the box if reception was poor. They said I could.

The Sale of Goods Act is INCREDIBLY clear on this.

You can have your money back if the goods are not suitable for the purpose for which they were purchased.

If, like Mr LDN, you CLEARLY state the purpose of the goods when you purchase them, then the vendor is legally obliged to refund you if you return them with some proof of their unsuitability.

It's ever so simple and Mr LDN did EXACTLY the right thing in the circumstances.

The problem with The Sale of Goods Act comes when you DON'T make the purpose you intend to use the goods for clear at the time of purchase.


In general you are correct, but not quite to the letter, as I my understanding. AFAIK the goods have to be fit for their purpose. For example a television should be able receive TV signals, change channels and not break down after a week, but really shouldn't have to be suitable for someone wanting an interesting step ladder!
NH
Nick Harvey Founding member
Mich posted:
the goods have to be fit for their purpose

Indeed.

And their purpose shall be deemed to be the obvious purpose unless clearly defined otherwise by the purchaser at the time of purchase.

You television example is correct UNLESS I walk into a television shop and ask for "a television to put on the floor and stand on to reach my top bookshelf".

In this case, he has to refund my money if I stand on it and the case collapses.

It SOUNDS as if Mr LDN made it CLEAR when purchasing that he wanted it to correctly receive digital signals at his home address, so he was entitled to his refund when it didn't do that.

Newer posts