LL
Certainly in my case, I renew my mobile contract with VM using live chat on the website than go into the shop. It's much more convenient bar Yodel having the contract to deliver expensive handsets.
London Lite
Founding member
I'm very surprised that they only had 53 stores in the first place. Obviously not a major part of their business. I suspect most of the mobile/TV/cable business is done online.
Certainly in my case, I renew my mobile contract with VM using live chat on the website than go into the shop. It's much more convenient bar Yodel having the contract to deliver expensive handsets.